The word can ignite stress in property managers that cater for maintenance issues on a daily basis. While this can be an inherent side of property management – some maintenance problems are exceptionally annoying!
Let’s have a look and study some examples of the foremost frustrating, recurring maintenance issues, and how to deal with them. From looking down lazy contractors to operating with troublesome tenants – we have compiled an accurate list of the largest maintenance stress points that drive property managers crazy!
1. Leaseholders who build formal complaints concerning commonplace maintenance problems when there is absolutely no need! Sometimes what a leaseholder views as a complaint is nothing a lot of than a routine maintenance issue. A proper grievance is intended to be used solely as a final resort when a leaseholder has already reported the issue and has not received a satisfactory resolution.
Things happen. Stuff breaks! I don’t know you, but for me, haven’t heard of an air conditioner backed by a lifetime warranty! It’s thus frustrating to attempt to induce this through the heads of leaseholders – when one thing breaks or is not working properly – just call and your property manager can be happy to resolve the problem. Filing a proper complaint about a minor maintenance issue is simply overkill.
2. Before a tenant moves in, your property inspection will be done on a home inspection app that saves your information securely. This serves as an in depth record of all property details before the tenant moves in, that protects you against any false allegations.
Tenants who dump things at the top of the tenancy or just dump rubbish and expect somebody else to clear it away. Every property manager is acquainted with this state of affairs. Somebody decides to leave a property and leaves a wicked mess behind. Happens all the time. Obviously, it’s then up to the property manager to cope with the leftovers.
Leaving a terrible mess behind is an unpleasant scenario – however another, perhaps more aggravating issue, is tenants that habitually dump debris, non-trash items, and trash around the property or in inappropriate bins.
Free yourself up! More time to take care of these unplanned messes after you save up to seventy five percent of the time it used to take to conduct inspections and run reports.
3. Contractors who don’t follow up on jobs which means you have got to chase endlessly on maintenance problems. You pass along a problem to the contractor that assures you; he’s all over it. It’s done. Don’t worry. Then, before you recognize, you’re receiving a repeat decision from the tenant that the the problem is still not resolved. Your are on the on the case of the contractor to make sure that the work is truly completed.
There’s an additional economical method to identify maintenance issues and follow up on these tasks. Access the inspection report for the property and create notes on any issues or repairs that require to be addressed.
4. Contractors who say they can visit the property and quote an estimate but never show up. Unfortunately, this nightmare is one thing property managers cope with on a routine basis. You’d think the contractor would be happy for the work and show up and offer a price, right? Nope.
It’s just a waste of your time and energy to chase the no-show contractor, and it’s best simply to move on. Be positive to strike off the list for future calls. Forget regarding them; they’d their chance
5. Utility firms that can not answer your inquiries. Property managers are generally very organized people that like to possess management over things. If there is one thing that drives them completely nuts, it’s having a difficulty that needs immediate attention (or a minimum of the leaseholder feels it’s urgent) and desperate to depend upon a third-party to resolve the issue.
Therefore, when you are contacting a utility company about an issue, and they offer no response, this will be a terribly situation to be in, particularly when a leaseholder is waiting for a matter to be resolved.
Always use your best judgment on the severity of things. If it’s something you would classify as “urgent” – like a disconnection or interruption of service – it’s appropriate to ask for a manager to handle your inquiry. And be persistent in pursuing the issue until it’s been resolved!
As a property manager, you are expected to wear multiple caps in order to keep the lessee and property owner satisfied. Ensuring proper maintenance of all assets is one among your biggest responsibilities – the goal is to make the process easier on you in any way possible. With Property Inspect you can start your risk-free trial of a home inspection app which will help you organize your ongoing maintenance inquiries.